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LKR 62900
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OVERVIEW OF PACKAGE:

Package Name                                           : Moonlight in the City

Destination                                                  : Malaysia - Kuala Lumpur

Duration                                                      : 3 Nights/ 4 Days

Number of Travellers                                  : 2 PAX

Travel Date                                                 : 31st August 2025

Book Before                                                : 31st July 2025

Price Includes: 11 Sightseeing, Breakfast, Visa, All Transfers
Day 01
A GRAND ARRIVAL AT KUALA LUMPUR

Arrive at Kuala Lumpur International Airport, where you will be met by our representative for a private transfer to your hotel in Kuala Lumpur. Once you’ve checked in, you’ll have free time to relax and explore the city on your own. The rest of the day is at your leisure to unwind after your journey, with the opportunity to shop, enjoy local food, or simply enjoy the atmosphere of this vibrant city.

In the evening, you can continue to explore or relax at your hotel. This is your time to settle into the rhythm of Kuala Lumpur, knowing that the next few days are filled with exciting adventures. Overnight stay at your hotel.

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    • Breakfast
      Included
Arenaa Star
49, Level 8, Jalan Hang Lekiu 50050 Kuala Lumpur
Room Included :
Double Room
Meals at hotel : CP (Breakfast) included only
Day 02
SACRED HEIGHTS & HIGHLAND DREAMS

After breakfast at your hotel, proceed to Batu Caves Murugan Temple, a beautiful and spiritual landmark in Kuala Lumpur. Take your time to explore the temple and its surroundings before continuing your journey to Genting Highlands. Once there, enjoy the Cable Car Ride and take in the breathtaking views of the highlands.

In the evening, return to Kuala Lumpur. The rest of the evening is free for you to explore the city or relax at your hotel. You can unwind after a day filled with unique experiences in Genting Highlands and Batu Caves. Overnight stay at your hotel.

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Sight Seeing Included:
Batu Caves / Genting Highlands (Pahang, Malaysia)
    • Breakfast
      Included
Arenaa Star
49, Level 8, Jalan Hang Lekiu 50050 Kuala Lumpur
Room Included :
Double Room
Meals at hotel : CP (Breakfast) included only
Day 03
TIMELESS WONDERS OF THE CITY

After breakfast at your hotel, embark on a half-day Kuala Lumpur City Tour on PVT basis (for 3 hours). Visit the iconic Petronas Twin Towers for a photo stop, and explore Coco Boutique, War Memorial, Independence Square, ASEAN Garden House, Kings Palace, National Mosque, Old Railway Station, and a Chinese Temple.

The afternoon is free for you to relax or continue exploring the vibrant city. Whether you choose to shop or visit more attractions, the rest of the day is yours. End your day with a peaceful night at your hotel.

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Sight Seeing Included:
ASEAN Garden House / Chinese Temple / Coco Boutique / Independence Square / Kings Palace / National Mosque of Malaysia / Old Railway Station / Petronas Twin Towers / War Memorial
    • Breakfast
      Included
Arenaa Star
49, Level 8, Jalan Hang Lekiu 50050 Kuala Lumpur
Room Included :
Double Room
Meals at hotel : CP (Breakfast) included only
Day 04
A FAREWELL WRAPPED IN GOLDEN MEMORIES

Enjoy your final breakfast at the hotel, cherishing the memories of your trip. From breathtaking sights to cultural experiences, Kuala Lumpur has left a lasting impression.

After checking out, a private transfer will take you to Kuala Lumpur International Airport for your departure. As you leave, take one last look at this vibrant city, knowing its beauty and charm will stay with you forever.

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    • Breakfast
      Included
Inclusions
  • Visa for Malaysia.
  • Accommodation: 3 nights stay at the hotel in Kuala Lumpur, including breakfast.
  • Transfers: Private transfers to and from KLIA/KLIA 2 and between attractions.
  • Batu Caves Murugan Temple visit.
  • Genting Highlands trip, including Cable Car Ride.
  • Half-day Kuala Lumpur City Tour: Includes visits to Petronas Twin Towers (photo stop, 10 minutes), Coco Boutique, War Memorial, Independence Square, ASEAN Garden House, Kings Palace, National Mosque, Old Railway Station, and Chinese Temple.
  • Breakfast at the hotel every day.
  • Private transfer for airport departure.

 

Exclusions
  • Flights, Trains, Ferries, Cruise etc.
  • Monument Entrance Fees & Camera Fees.
  • Excludes all meals other than breakfast.
  • Personal Expenses - Laundry, Shopping, Telephone bills, tips etc.
  • Adventure Activities - Safari, Rides, Surfing, Parcelling, Boating etc.
  • Bike rental.
  • Casino Entry.
  • Any Extra services - Permits, Meals etc.
  • Anything else not listed in above details.
  • 5% GST (Goods & Services Tax)
  • Late-Night Transfers: A surcharge applies for transfers between 23:00 to 06:00 hrs.
  • Peak Period Surcharge: Additional charges apply during weekends, school holidays, and public holidays.
  • Room Availability: Confirmation is subject to hotel room availability at the time of booking.
  • Airport SIC Transfer: Guests must look for a placard with their name upon arrival. If not visible, they should call the contact number provided in the voucher. Transfers will proceed once all passengers sharing the transfer have assembled.
  • Tour & Transfer Pickups: Guests must be ready at the hotel lobby as per the scheduled pickup time. A waiting period of 15 to 30 minutes may be required, as the representative will pick up guests from multiple hotels.
  • Missed Transfers/Tours: If a guest misses their scheduled pickup, they must arrange their own transportation to the hotel or tour location. No refunds will be provided, as all tours and transfers operate on a Seat-In-Coach (SIC) basis.
  • We are not holding any rooms and the same will be subject to availability at the time of receiving your confirm request.
  • Non-Refundable Rate Hotel booking process - all booking on Non-Refundable Rate will be confirmed on 100% advance payment amount will be charged
  • The details of your assigned driver will be shared only 24 hours before the tour begins.
  • If you choose to travel outside the planned itinerary, Haim Travel will not be responsible for any additional costs or charges incurred by the driver.
  • Private transfers are point to point.
  • Sharing transfers the drivers will wait for a maximum of 5 minutes from the scheduled time
  • All above rates are net per person and in Sri Lankan Rupees.
  • The confirmation of the twin beds / king bed / queen bed / triple bed will be provided based on the availability.
  • Any special requests like smoking rooms, nonsmoking rooms, rooms on higher floors, interconnecting rooms, adjacent rooms, large bed / View of the rooms will always be subject to availability upon check in.
  • Seating arrangements for all transfers are as per the availability & our tour manager allows it.
  • The pickup/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
  • Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold responsibility.
  • The actual transfer timing may vary up to 30/60 minutes to the time listed.
  • Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
  • We recommend carrying sunglasses, hats and sun protection cream.
  • Private Transport can be organized on request for all tours.
  • Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
  • No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
  • An adult must accompany children from 3 to 12 years in the water in any of the water activities
  • On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
  • Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
  • We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
  • No refund for partly utilized services.
  • Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
  • If in any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.
  • Payment Policy: All tour packages must be paid in full prior to the departure date unless otherwise specified in writing by Haim Travel.
  • Amendment Charges: Any changes or amendments requested by the client after confirmation may incur additional charges subject to the suppliers policies.
  • Cancellation Policy: Cancellations must be made in writing and will incur applicable charges depending on the time of cancellation and type of service booked. Non-refundable services will not be refunded under any circumstances.
  • Travel Insurance: It is highly recommended that all travelers purchase comprehensive travel insurance to cover medical, personal, and trip cancellation-related risks. Haim Travel will not be responsible for any claims arising due to lack of insurance.
  • Force Majeure: Haim Travel shall not be liable for any failure or delay in performance due to acts of God, war, strikes, pandemics, government restrictions, natural disasters, or any other causes beyond its control.
  • Passport and Visa Requirements: It is the traveler responsibility to ensure that they possess valid travel s including passports and visas. Haim Travel will not be liable for any issues arising due to incomplete or incorrect ation.
  • Tour Itinerary Adjustments: Haim Travel reserves the right to make changes to the itinerary, route, or accommodation based on unforeseen circumstances or operational requirements.
  • Behavior Policy: Any guest found misbehaving, consuming alcohol excessively, or acting in a way that disrupts the tour group will be warned once and may be asked to leave the tour at their own expense without any refund.
  • Health and Fitness: Travelers are expected to be in reasonably good health to undertake the tour. Any existing medical conditions must be disclosed at the time of booking.
  • Meals and Special Dietary Requests: Included meals are based on fixed menus. Special dietary requests must be communicated at the time of booking but are not guaranteed.
  • Hotel Check-in/Check-out Times: Standard check-in time is from 14:00 hrs and check-out by 12:00 hrs. Early check-in or late check-out is subject to availability and may incur extra charges.
  • Complaints and Feedback: Any issues must be reported to Haim Travel immediately during the tour. Complaints received after the tour will be considered for review but may not be entertained for compensation.
  • Tipping and Gratuities: Tips for drivers, guides, and other service providers are not included unless stated and are at the discretion of the traveler.
  • Photographs and Marketing: Haim Travel may use photographs taken during tours for promotional purposes unless a guest specifically requests otherwise in writing before the start of the tour.
  • Group Tour Conduct: In case of group tours, clients are requested to respect the group timings. Delays caused by individual members may lead to the group proceeding without the late participants.
  • Vehicle Usage Limitations: Vehicles provided are not at disposal and will operate only as per the confirmed itinerary. Any additional usage will incur extra charges.
  • Driver Working Hours: Drivers are available for a limited number of hours per day as per labor laws. Overuse may not be permitted.
  • Responsibility for Damages: Any damage caused by guests to hotel property, vehicles, or other service providers will be charged directly to the client.
  • Service Disruptions: In case of strikes, road closures, or any political unrest, Haim Travel reserves the right to alter or cancel services without notice and accepts no liability for the same.
  • Language Barriers: While every effort is made to provide English-speaking staff, regional guides or drivers may have limited language proficiency.
  • Delayed Arrivals or Departures: Haim Travel will not be responsible for any missed flights, trains, or transfers due to delays caused by external factors such as traffic, weather, airline schedules, or technical issues.
  • Unforeseen Closures: Entry to attractions, parks, or monuments may be closed without prior notice due to maintenance, safety, or governmental decisions. No refund or compensation will be provided for missed attractions under such circumstances.
  • Photographic Identification: Travelers may be required to present a valid ID at the time of hotel check-in, during airport transfers, or while entering attractions. Failure to do so may result in denied service with no refunds.
  • Minimum Participation Requirements: Group tours are subject to a minimum number of participants. If this number is not met, the tour may be rescheduled or converted into a private tour with additional cost.
  • We are not holding any rooms and the same will be subject to availability at the time of receiving your confirm request.
  • Hotel Star Ratings: Hotel classifications are based on local standards and may differ from international norms. Haim Travel is not responsible for any discrepancies in expectations.
  • Room Occupancy Policies: Maximum occupancy per room, including adults and children, is determined by the hotel and must be strictly followed. Any extra guests may incur additional charges or be denied accommodation.
  • Children's Policy: Child rates apply only when sharing a room with two paying adults, unless otherwise specified. Child age is generally considered between 3 and 12 years unless differently defined by suppliers.
  • Airport Transfers Policy: Complimentary airport transfers, if included, are valid only within designated timings. Off-schedule transfers may require a surcharge.
  • Luggage Policy: Each traveler is allowed one standard piece of luggage and one carry-on bag. Additional or oversized luggage may be refused or require extra charges.
  • Tour Leader Authority: The tour leader or guide has full authority during the tour and their decisions must be respected. Non-compliance may result in exclusion from the tour.
  • Non-Inclusive Services: Any items not explicitly mentioned under "Inclusions" in the itinerary are considered excluded. Examples include room service, telephone calls, laundry, mini-bar, and personal shopping.
  • Currency Exchange & ATM Access: Haim Travel does not guarantee access to currency exchange facilities or ATMs during travel. Travelers are advised to carry sufficient local currency.
  • Responsibility Disclaimer: While we ensure reliable third-party services, Haim Travel acts only as an agent and is not liable for acts or omissions of any independent suppliers including hotels, transport operators, and tour guides.
  • Service Denial Rights: Haim Travel reserves the right to deny service to any guest behaving inappropriately, being under the influence of drugs or alcohol, or posing a threat to other passengers or staff.
  • Travel Document Accuracy: Travelers must verify all information on tickets, itineraries, and travel documents. Any discrepancies must be reported immediately failure to do so may result in additional charges or service denial.
  • Customs & Immigration: Haim Travel is not responsible for any issues faced at immigration/customs checkpoints. Delays or denial of entry are entirely at the discretion of border authorities.
  • Check-in Delays Due to Group Size: In the case of large groups, hotel check-in may take longer than expected. Your cooperation is appreciated during this process.
  • Optional Activities: Optional tours or activities suggested during the itinerary are not part of the main package and are subject to availability and separate charges.
  • Grievance Handling Timeframe: All complaints must be submitted in writing within 7 days of the completion of the tour. Claims submitted after this period may not be considered.
  • Liability Limitations: Haim Travel&rsquos liability in all cases shall be limited to the value of the services paid for by the traveler and no claims above this amount will be entertained.
  • Payment Policy: All tour packages must be paid in full prior to the departure date unless otherwise specified in writing by Haim Travel.
  • Amendment Charges: Any changes or amendments requested by the client after confirmation may incur additional charges subject to the suppliers policies.
  • Cancellation Policy: Cancellations must be made in writing and will incur applicable charges depending on the time of cancellation and type of service booked. Non-refundable services will not be refunded under any circumstances.
  • Travel Insurance: It is highly recommended that all travelers purchase comprehensive travel insurance to cover medical, personal, and trip cancellation-related risks. Haim Travel will not be responsible for any claims arising due to lack of insurance.
  • Force Majeure: Haim Travel shall not be liable for any failure or delay in performance due to acts of God, war, strikes, pandemics, government restrictions, natural disasters, or any other causes beyond its control.
  • Passport and Visa Requirements: It is the traveler responsibility to ensure that they possess valid travel s including passports and visas. Haim Travel will not be liable for any issues arising due to incomplete or incorrect ation.
  • Tour Itinerary Adjustments: Haim Travel reserves the right to make changes to the itinerary, route, or accommodation based on unforeseen circumstances or operational requirements.
  • Behavior Policy: Any guest found misbehaving, consuming alcohol excessively, or acting in a way that disrupts the tour group will be warned once and may be asked to leave the tour at their own expense without any refund.
  • Health and Fitness: Travelers are expected to be in reasonably good health to undertake the tour. Any existing medical conditions must be disclosed at the time of booking.
  • Meals and Special Dietary Requests: Included meals are based on fixed menus. Special dietary requests must be communicated at the time of booking but are not guaranteed.
  • Hotel Check-in/Check-out Times: Standard check-in time is from 14:00 hrs and check-out by 12:00 hrs. Early check-in or late check-out is subject to availability and may incur extra charges.
  • Complaints and Feedback: Any issues must be reported to Haim Travel immediately during the tour. Complaints received after the tour will be considered for review but may not be entertained for compensation.
  • Tipping and Gratuities: Tips for drivers, guides, and other service providers are not included unless stated and are at the discretion of the traveler.
  • Photographs and Marketing: Haim Travel may use photographs taken during tours for promotional purposes unless a guest specifically requests otherwise in writing before the start of the tour.
  • Group Tour Conduct: In case of group tours, clients are requested to respect the group timings. Delays caused by individual members may lead to the group proceeding without the late participants.
  • Vehicle Usage Limitations: Vehicles provided are not at disposal and will operate only as per the confirmed itinerary. Any additional usage will incur extra charges.
  • Driver Working Hours: Drivers are available for a limited number of hours per day as per labor laws. Overuse may not be permitted.
  • Responsibility for Damages: Any damage caused by guests to hotel property, vehicles, or other service providers will be charged directly to the client.
  • Service Disruptions: In case of strikes, road closures, or any political unrest, Haim Travel reserves the right to alter or cancel services without notice and accepts no liability for the same.
  • Language Barriers: While every effort is made to provide English-speaking staff, regional guides or drivers may have limited language proficiency.
  • Delayed Arrivals or Departures: Haim Travel will not be responsible for any missed flights, trains, or transfers due to delays caused by external factors such as traffic, weather, airline schedules, or technical issues.
  • Unforeseen Closures: Entry to attractions, parks, or monuments may be closed without prior notice due to maintenance, safety, or governmental decisions. No refund or compensation will be provided for missed attractions under such circumstances.
  • Photographic Identification: Travelers may be required to present a valid ID at the time of hotel check-in, during airport transfers, or while entering attractions. Failure to do so may result in denied service with no refunds.
  • Minimum Participation Requirements: Group tours are subject to a minimum number of participants. If this number is not met, the tour may be rescheduled or converted into a private tour with additional cost.
  • We are not holding any rooms and the same will be subject to availability at the time of receiving your confirm request.
  • Hotel Star Ratings: Hotel classifications are based on local standards and may differ from international norms. Haim Travel is not responsible for any discrepancies in expectations.
  • Room Occupancy Policies: Maximum occupancy per room, including adults and children, is determined by the hotel and must be strictly followed. Any extra guests may incur additional charges or be denied accommodation.
  • Children's Policy: Child rates apply only when sharing a room with two paying adults, unless otherwise specified. Child age is generally considered between 3 and 12 years unless differently defined by suppliers.
  • Airport Transfers Policy: Complimentary airport transfers, if included, are valid only within designated timings. Off-schedule transfers may require a surcharge.
  • Luggage Policy: Each traveler is allowed one standard piece of luggage and one carry-on bag. Additional or oversized luggage may be refused or require extra charges.
  • Tour Leader Authority: The tour leader or guide has full authority during the tour and their decisions must be respected. Non-compliance may result in exclusion from the tour.
  • Non-Inclusive Services: Any items not explicitly mentioned under "Inclusions" in the itinerary are considered excluded. Examples include room service, telephone calls, laundry, mini-bar, and personal shopping.
  • Currency Exchange & ATM Access: Haim Travel does not guarantee access to currency exchange facilities or ATMs during travel. Travelers are advised to carry sufficient local currency.
  • Responsibility Disclaimer: While we ensure reliable third-party services, Haim Travel acts only as an agent and is not liable for acts or omissions of any independent suppliers including hotels, transport operators, and tour guides.
  • Service Denial Rights: Haim Travel reserves the right to deny service to any guest behaving inappropriately, being under the influence of drugs or alcohol, or posing a threat to other passengers or staff.
  • Travel Document Accuracy: Travelers must verify all information on tickets, itineraries, and travel documents. Any discrepancies must be reported immediately failure to do so may result in additional charges or service denial.
  • Customs & Immigration: Haim Travel is not responsible for any issues faced at immigration/customs checkpoints. Delays or denial of entry are entirely at the discretion of border authorities.
  • Check-in Delays Due to Group Size: In the case of large groups, hotel check-in may take longer than expected. Your cooperation is appreciated during this process.
  • Optional Activities: Optional tours or activities suggested during the itinerary are not part of the main package and are subject to availability and separate charges.
  • Grievance Handling Timeframe: All complaints must be submitted in writing within 7 days of the completion of the tour. Claims submitted after this period may not be considered.
  • Liability Limitations: Haim Travel&rsquos liability in all cases shall be limited to the value of the services paid for by the traveler and no claims above this amount will be entertained.
  • A booking is considered confirmed only after full payment is received and processed.
  • Until payment is received, the reservation remains provisional and is subject to availability.
  • Full payment is required to secure the reservation. Failure to make full payment within the specified time may result in the cancellation of the booking.
  • Accepted payment methods include credit cards, bank transfers, and other designated payment methods.
  • Payment must be processed in the currency specified in the booking confirmation.
     
  • 75% cancellation charges if cancelled within 40 working days before the tour.
  • 100% cancellation charges if cancelled within 21 working days before the tour.
  • There is no refund after starting or middle of the tour.
  • Please be aware that this policy includes holidays observed in both countries. 
  • No show 100% will be charged of tour cost. 
  • Hotels' specific cancellation policies will be applied during the high peak season. In these cases, the hotels will not refund any amount if the booking is cancelled after the issuance of the Hotel Voucher.
  • Some tickets mentioned at the time of booking, which are non-refundable are at 100% cancellation charges and are also informed in the note at the time of confirmation.
     
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