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OVERVIEW OF PACKAGE: 
 

Package Name                        : Metropolitan Marvels

Tour Route                               : Singapore 

Duration                                   : 3 Nights/ 4 Days 

Number of Travellers               : 2 Adults

Travel Dates                            : 20th AUGUST 2025 

Book Before                             : 31st JULY 2025

Price Includes: Breakfast, Airport Transfers, All Transfers
Day 01
DAY 1: ARRIVAL IN SINGAPORE – WELCOME TO THE LION CITY

Touch down at Singapore Changi Airport, one of the world’s most iconic travel hubs. After clearing immigration, meet your driver and enjoy a smooth transfer to your hotel. As you settle in, take in the vibrant energy that hums through the streets of this dazzling city. The day is yours to rest or step out for a gentle evening stroll to absorb your first taste of Singapore's blend of modern elegance and cultural charm. 

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Day 02
DAY 2: CITY SIGHTSEEING & FLORAL DREAMSCAPE

After a refreshing breakfast, embark on a panoramic city tour that takes you through the city's most iconic landmarks. Marvel at the futuristic architecture of Marina Bay Sands, visit the majestic Merlion Park, explore the colonial beauty of Padang and drive through the cultural enclaves of Chinatown and Little India.


In the afternoon, step into nature’s masterpiece at Gardens by the Bay, where you’ll explore the stunning Flower Dome, home to blooms from every corner of the world, and the magical Cloud Forest, a cool misty haven with a cascading indoor waterfall and a cloud walk above lush green canopies. Return to your hotel with a heart full of wonder.

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    • Breakfast
      Included
Day 03
DAY 3: SENTOSA ISLAND ADVENTURES

Enjoy a delightful breakfast and spend your morning at leisure. In the afternoon, prepare for an exciting trip to Sentosa Island, Singapore’s premier island resort getaway. Glide across the sky in a scenic cable car ride, arriving in a world of thrilling attractions, beautiful beaches, and endless entertainment. Soak in ocean views, visit attractions like Madame Tussauds, SkyHelix, or simply relax at the beachside promenade. As the sun sets, Sentosa sparkles to life — the perfect way to wind down your penultimate day.

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    • Breakfast
      Included
Day 04
DAY 4: DEPARTURE – UNTIL NEXT TIME

After breakfast, it’s time to check out and head to the airport for your return flight. Take one last look at Singapore’s shimmering skyline, knowing you’re leaving with unforgettable memories and a longing to return.

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    • Breakfast
      Included
Inclusions
  • 3 Nights accommodation with breakfast at the selected hotel.
  • Roundtrip airport transfers – 07:30 to 21:30 HRS on PVT basis
  • 3-hour City Panoramic Drive. (SIC)
  • Sentosa afternoon package:
    • One-way cable car ride.
    • Madame Tussauds (4-in-1: IOS, boat ride, ultimate star experience).
    • Wings of Time show.
    • Transfers included. (SIC)
  • Gardens By the Bay including Flower Dome and Cloud Forest. (SIC)
Exclusions
  • Flights, Visa, Trains, Ferries, Cruise etc.
  • Meals: Lunch and dinner.
  • Personal Expenses: Souvenirs, laundry, phone calls or any personal expenses.
  • Tips & Gratuities: Tips for the driver, guide, hotel staff and any other service providers.
  • Optional Activities: Any activities not listed in the itinerary, such as additional excursions, spa treatments, whale watching, surfing, snorkeling etc.
  • Travel Insurance: Any travel related insurance (medical, trip cancellation, etc.)
  • Photography/ Videography fees: Any fees for photography or filming in certain locations.
  • Laundry Services: Costs for laundry or dry-cleaning services at the hotels.
  • Any other services not mentioned under “Inclusions”.
  • Payment Policy: All tour packages must be paid in full prior to the departure date unless otherwise specified in writing by Haim Travel.
  • Amendment Charges: Any changes or amendments requested by the client after confirmation may incur additional charges subject to the suppliers policies.
  • Cancellation Policy: Cancellations must be made in writing and will incur applicable charges depending on the time of cancellation and type of service booked. Non-refundable services will not be refunded under any circumstances.
  • Travel Insurance: It is highly recommended that all travelers purchase comprehensive travel insurance to cover medical, personal, and trip cancellation-related risks. Haim Travel will not be responsible for any claims arising due to lack of insurance.
  • Force Majeure: Haim Travel shall not be liable for any failure or delay in performance due to acts of God, war, strikes, pandemics, government restrictions, natural disasters, or any other causes beyond its control.
  • Passport and Visa Requirements: It is the traveler responsibility to ensure that they possess valid travel s including passports and visas. Haim Travel will not be liable for any issues arising due to incomplete or incorrect ation.
  • Tour Itinerary Adjustments: Haim Travel reserves the right to make changes to the itinerary, route, or accommodation based on unforeseen circumstances or operational requirements.
  • Behavior Policy: Any guest found misbehaving, consuming alcohol excessively, or acting in a way that disrupts the tour group will be warned once and may be asked to leave the tour at their own expense without any refund.
  • Health and Fitness: Travelers are expected to be in reasonably good health to undertake the tour. Any existing medical conditions must be disclosed at the time of booking.
  • Meals and Special Dietary Requests: Included meals are based on fixed menus. Special dietary requests must be communicated at the time of booking but are not guaranteed.
  • Hotel Check-in/Check-out Times: Standard check-in time is from 14:00 hrs and check-out by 12:00 hrs. Early check-in or late check-out is subject to availability and may incur extra charges.
  • Complaints and Feedback: Any issues must be reported to Haim Travel immediately during the tour. Complaints received after the tour will be considered for review but may not be entertained for compensation.
  • Tipping and Gratuities: Tips for drivers, guides, and other service providers are not included unless stated and are at the discretion of the traveler.
  • Photographs and Marketing: Haim Travel may use photographs taken during tours for promotional purposes unless a guest specifically requests otherwise in writing before the start of the tour.
  • Group Tour Conduct: In case of group tours, clients are requested to respect the group timings. Delays caused by individual members may lead to the group proceeding without the late participants.
  • Vehicle Usage Limitations: Vehicles provided are not at disposal and will operate only as per the confirmed itinerary. Any additional usage will incur extra charges.
  • Driver Working Hours: Drivers are available for a limited number of hours per day as per labor laws. Overuse may not be permitted.
  • Responsibility for Damages: Any damage caused by guests to hotel property, vehicles, or other service providers will be charged directly to the client.
  • Service Disruptions: In case of strikes, road closures, or any political unrest, Haim Travel reserves the right to alter or cancel services without notice and accepts no liability for the same.
  • Language Barriers: While every effort is made to provide English-speaking staff, regional guides or drivers may have limited language proficiency.
  • Delayed Arrivals or Departures: Haim Travel will not be responsible for any missed flights, trains, or transfers due to delays caused by external factors such as traffic, weather, airline schedules, or technical issues.
  • Unforeseen Closures: Entry to attractions, parks, or monuments may be closed without prior notice due to maintenance, safety, or governmental decisions. No refund or compensation will be provided for missed attractions under such circumstances.
  • Photographic Identification: Travelers may be required to present a valid ID at the time of hotel check-in, during airport transfers, or while entering attractions. Failure to do so may result in denied service with no refunds.
  • Minimum Participation Requirements: Group tours are subject to a minimum number of participants. If this number is not met, the tour may be rescheduled or converted into a private tour with additional cost.
  • We are not holding any rooms and the same will be subject to availability at the time of receiving your confirm request.
  • Hotel Star Ratings: Hotel classifications are based on local standards and may differ from international norms. Haim Travel is not responsible for any discrepancies in expectations.
  • Room Occupancy Policies: Maximum occupancy per room, including adults and children, is determined by the hotel and must be strictly followed. Any extra guests may incur additional charges or be denied accommodation.
  • Children's Policy: Child rates apply only when sharing a room with two paying adults, unless otherwise specified. Child age is generally considered between 3 and 12 years unless differently defined by suppliers.
  • Airport Transfers Policy: Complimentary airport transfers, if included, are valid only within designated timings. Off-schedule transfers may require a surcharge.
  • Luggage Policy: Each traveler is allowed one standard piece of luggage and one carry-on bag. Additional or oversized luggage may be refused or require extra charges.
  • Tour Leader Authority: The tour leader or guide has full authority during the tour and their decisions must be respected. Non-compliance may result in exclusion from the tour.
  • Non-Inclusive Services: Any items not explicitly mentioned under "Inclusions" in the itinerary are considered excluded. Examples include room service, telephone calls, laundry, mini-bar, and personal shopping.
  • Currency Exchange & ATM Access: Haim Travel does not guarantee access to currency exchange facilities or ATMs during travel. Travelers are advised to carry sufficient local currency.
  • Responsibility Disclaimer: While we ensure reliable third-party services, Haim Travel acts only as an agent and is not liable for acts or omissions of any independent suppliers including hotels, transport operators, and tour guides.
  • Service Denial Rights: Haim Travel reserves the right to deny service to any guest behaving inappropriately, being under the influence of drugs or alcohol, or posing a threat to other passengers or staff.
  • Travel Document Accuracy: Travelers must verify all information on tickets, itineraries, and travel documents. Any discrepancies must be reported immediately failure to do so may result in additional charges or service denial.
  • Customs & Immigration: Haim Travel is not responsible for any issues faced at immigration/customs checkpoints. Delays or denial of entry are entirely at the discretion of border authorities.
  • Check-in Delays Due to Group Size: In the case of large groups, hotel check-in may take longer than expected. Your cooperation is appreciated during this process.
  • Optional Activities: Optional tours or activities suggested during the itinerary are not part of the main package and are subject to availability and separate charges.
  • Grievance Handling Timeframe: All complaints must be submitted in writing within 7 days of the completion of the tour. Claims submitted after this period may not be considered.
  • Liability Limitations: Haim Travel&rsquos liability in all cases shall be limited to the value of the services paid for by the traveler and no claims above this amount will be entertained.
  • A booking is considered confirmed only after full payment is received and processed.
  • Until payment is received, the reservation remains provisional and is strictly subject to availability.
  • Full payment is required to secure the reservation. Failure to make full payment within the specified time may result in the cancellation of the booking.
  • Accepted payment methods include credit cards, bank transfers, and other designated payment methods.
  • Payment must be processed in the currency specified in the booking confirmation.
  • 75% cancellation charges if cancelled within 40 working days before the tour.
  • 100% cancellation charges if cancelled within 21 working days before the tour.
  • There is no refund after starting or middle of the tour.
  • Please be aware that this policy includes holidays observed in both countries. 
  • No show 100% will be charged of tour cost. 
  • Hotels' specific cancellation policies will be applied during the high peak season. In these cases, the hotels will not refund any amount if the booking is cancelled after the issuance of the Hotel Voucher.
  • Some tickets mentioned at the time of booking, which are non-refundable are at 100% cancellation charges and are also informed in the note at the time of confirmation.
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